Platinum Card Members can now earn 5X Membership Rewards® points or use Pay with Points, on top of exclusive benefits, on prepaid Fine Hotels & Resorts bookings.
PASSENGERS ON A JOURNEY INVOLVING AN ULTIMATE DESTINATION OR A STOP IN A COUNTRY OTHER THAN THE COUNTRY OF DEPARTURE ARE ADVISED THAT INTERNATIONAL TREATIES KNOWN AS THE MONTREAL CONVENTION, OR ITS PREDECESSOR, THE WARSAW CONVENTION, INCLUDING ITS AMENDMENTS (THE WARSAW CONVENTION SYSTEM), MAY APPLY TO THE ENTIRE JOURNEY, INCLUDING ANY PORTION THEREOF WITHIN A COUNTRY. FOR SUCH PASSENGERS, THE APPLICABLE TREATY, INCLUDING SPECIAL CONTRACTS OF CARRIAGE EMBODIED IN ANY APPLICABLE TARIFFS, GOVERNS AND MAY LIMIT THE LIABILITY OF THE CARRIER.
NOTICE of Liability Limitations
The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions govern and may limit the liability of air carriers for death or bodily injury, for loss of or damage to baggage, and for delay.
Where the Montreal Convention applies, the limits of liability are as follows:
EC Regulation No. 889/2002 requires European Community carriers to apply the provisions of the Montreal Convention limits to all carriage by them of passengers and their baggage by air. Many non-European Community carriers have elected to do so in respect of the carriage of passengers and their baggage.
Where the Warsaw Convention system applies, the following limits of liability may apply:
Further information may be obtained from the carrier as to the limits applicable to your journey. If your journey involves carriage by different carriers, you should contact each carrier for information on the applicable limits of liability.
Regardless of which Convention applies to your journey, you may benefit from a higher limit of liability for loss of, damage or delay to baggage by making at check-in a special declaration of the value of your baggage and paying any supplementary fee that may apply. Alternatively, if the value of your baggage exceeds the applicable limit of liability, you should fully insure it before you travel.
Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived. Baggage claims: Written notice to the carrier must be made within 7 days of the receipt of checked baggage in the case of damage, and, in the case of delay, within 21 days from the date on which it was placed at the disposal of the passenger.
Notice of Contract Terms Incorporated by Reference
CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER’S TARIFFS, RULES OR REGULATIONS.
YOU CANNOT TRAVEL IF YOU DO NOT HAVE ALL REQUIRED TRAVEL DOCUMENTS, SUCH AS PASSPORT AND VISA. PASSENGER SHALL ARRIVE AT AIRPORT BY TIME EARLY ENOUGH TO COMPLETE DEPARTURE PROCEDURES.
GOVERNMENTS MAY REQUIRE YOUR CARRIER TO PROVIDE INFORMATION ON OR PERMIT ACCESS TO PASSENGER DATA.
U.S. NOTICE—OVERBOOKING OF FLIGHTS: Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airline's choosing. If there are not enough volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including failure to comply with the carrier's check-in deadline, persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and each airline's boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with your airline or your travel agent.
EUROPEAN NOTICE—DENIED BOARDING/CANCELLATIONS: For all flights departing from the European Union and all flights to the European Union if on an European operating carrier, if you are denied boarding or you flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding date for the text stating your rights, particularly with regard to compensation and assistance. For further information on your air passenger rights for these flights, see http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm.
BAGGAGE: Excess valuation may be declared on certain types of articles. Carriers may apply special rules for fragile, valuable, or perishable articles. Check with your carrier. Checked Baggage: Carriers may permit a free checked baggage allowance, which is set by the carrier and may differ by class, and/or route. Carriers may apply extra charges for checked baggage in excess of their permitted allowance. Check with your carrier. Cabin (Unchecked) Baggage: Carriers may permit a free cabin baggage allowance, which is set by the carrier and may differ by class, route, and/or aircraft type. It is recommended that cabin baggage be kept to a minimum. Check with your carrier. If more than one carrier is providing the transportation for your journey, each carrier may apply different rules on baggage (both checked and cabin). SPECIAL BAGGAGE LIABILITY LIMITATIONS FOR U.S. TRAVEL: For domestic travel wholly between U.S. points, federal rules require any limit on a carrier’s baggage liability to be at least US $3,500 per passenger, or the amount currently mandated by 14 CFR 254.5.
CHECK-IN TIMES. The time shown on the itinerary/receipt is the departure time of the aircraft. Flight departure time is not the same as the time you must check-in or the time you must be available for boarding. Your carrier may refuse you carriage if you are late. Check-in times, as advised by your carrier, are the latest times at which passengers can be accepted for travel; boarding times, as advised by your carrier, are the latest times at which passengers must present themselves for boarding.
DANGEROUS GOODS: U.S. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative.
SUPPLIER TERMS AND CONDITIONS: You agree to abide by the terms or conditions of the booking imposed by the supplier with whom you elect to deal. We make available the fare rules for all air carrier tickets prior to booking. The circumvention of an air carrier's rules, including practices such as back-to-back ticketing (booking two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (booking tickets including segments which the booker does not intend to use in order to circumvent an air carrier's pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the booker's credit card, additional charges collected at the airport, or future invoicing. You are responsible for ensuring that your bookings abide by the terms or conditions of booking imposed by any supplier with whom you elect to deal, including terms or conditions of booking set forth in an air carrier's fare rules or contract of carriage.
Baggage fees when purchased at the airport (For pre-flight baggage fees, check with airline.)
Eligible Card Members receive valuable benefits with each booking of at least two consecutive nights at hundreds of premium properties like Hilton Worldwide, Hyatt, and Kimpton Hotels.
A $100 Hotel Credit to spend on qualifying dining, spa, and resort activities.
Room upgrade at check-in, if available.
Enjoy Membership Rewards® Benefits!
Receive this exclusive suite of benefits with each Fine Hotels & Resorts booking, at over 1,000 hand-selected properties worldwide.
Room upgrade upon arrival, when available1
Daily breakfast for two people
Guaranteed 4pm late check-out
Noon check-in, when available
Unique property amenity, such as a spa or food and beverage credit2
If you book a qualifying prepaid hotel rate on amextravel.com and then find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we'll refund you the difference. Your claim must be submitted prior to your stay, before the date of check-in.Will the hotel honor an existing loyalty program?
While you are welcome to provide your loyalty number at check-in, you may not earn loyalty rewards for your stay at hotels with the "Lowest Rates Guarantee" label.How do I identify a qualifying rate?
Look for prepaid rates (easily identifiable with the "Lowest Rates Guarantee" label) and check terms below to ensure no exclusions apply.What's the deadline to submit my claim?
You have all the way up until your check-in date to submit a claim. Expect a response to your claim within 72 hours.How is the refund processed if approved?
American Express Travel will refund the difference to the credit card you used to make your hotel reservation in approximately 15 business days after submission.General Terms:
Valid only for American Express Card Members. If you book a qualifying prepaid hotel rate on amextravel.com and then find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we'll refund you the difference. Your claim must be submitted prior to your stay, before the date of check-in. The "Lowest Hotel Rates Guarantee" policy applies only to online rates available to the general public and excludes (1) rates or discounts that are not available to the general public, including, but not limited to, corporate, group, charter, meeting/convention, AAA, government/military, and senior citizen rates/discounts; or (2) hotel rooms booked through or in combination with frequent stay, loyalty, points, coupon promotions, rooms won through contests or sweepstakes or transferred, or rooms booked on opaque websites that do not allow you to see the name of the hotel until your reservation is complete; or (3) promotional packages, deals, all-inclusive packages, or bundles that may include additional amenities such as parking, meals, or entertainment, or (4) rates booked through the Fine Hotels & Resorts® and The Hotel Collection programs. Details
Email your itinerary to a maximum of 3 people.
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With your Centurion® and Platinum Card® Membership, you and two guests or your immediate family can enjoy complimentary access to The Centurion® Lounge.
The Centurion Lounge offers world-class service, chef-crafted fare, premium wines and specialty cocktails* in a luxurious, contemporary setting. Connect and recharge with high-speed Wi-Fi and outlets near every seat.
All food and drinks and other amenities and services within the Lounge are complimentary.
Prices change frequently due to availability and demand. Refreshing the page ensures you're seeing updated prices.
Membership Rewards®-enrolled Card Members can access discounts on select flights when using Membership Rewards® Points to cover the entire fare.
Available Insider Fares will appear in search results if you are logged in with an American Express Card account that has enough Membership Rewards® Points to cover for the entire flight booking. Otherwise, the publicly available fare will be displayed.
Membership Rewards® Insider Fares Terms and Conditions
To redeem for Membership Rewards® Insider Fares, you must charge purchase through AmexTravel.com to Membership Rewards® program-enrolled Card. Points will be debited from Membership Rewards® account, and credit for corresponding dollar amount will be issued to Card account used. The entire amount of the transaction must be covered using Membership Rewards® Points and the corresponding dollar value for your selected flight will be shown as the Membership Rewards® Insider Fare on the Checkout page.
Membership Rewards® Insider Fares are only available on select flights and are only available on AmexTravel.com. Available Membership Rewards® Insider Fares will be displayed in flight search results when Card Member is logged in with an American Express Card account that contains enough Membership Rewards® Points to cover the full cost of the flight booking. Otherwise, the publicly available fare will be displayed. Participating airlines and benefits are subject to change.
See membershiprewards.com/terms for the Membership Rewards® program terms and conditions.
Use Membership Rewards points for all or part of your flight, prepaid hotel, vacation or cruise booking.
Log in to amextravel.com to access all your benefits.
Select your flight,
or cruise through
At checkout, select the option to "Use all or some Membership Rewards points" for your booking.
Choose the amount of points you would like to use and select Apply.
You are done! The full amount of your trip will be charged to your Card account and a credit for the corresponding dollar amount will be applied to your account. This may take up to 48 hours to process.
ADULT: Ages: 18-64
Fare: American Express Travel will display a child fare or an adult fare, whichever is lowest
Note: At least one adult or senior must accompany all minors in order to book. American Express Travel cannot book a ticket for anyone 17 or younger who is traveling alone.
Important information about minors traveling alone
Fare: This depends on whether the infant is "in lap" or "in seat"
If you're traveling with infant in lap, there's usually no charge for U.S. travel. However, the airline may charge a special infant fare for international travel.
If you're traveling with infant in seat, the airline may charge a special infant fare or adult fare and you must provide a car seat. Some international airlines may inhibit passengers under 2 from occupying their own seat.
Note: The number of infants traveling may not exceed the number of accompanying adults or seniors.
Note: Some airlines have a maximum of 4 travelers per booking.
Each fare you have booked carries unique rules and restrictions:
The Transportation Security Administration (TSA) Secure Flight Program requires that airlines provide each passenger's:
The TSA says it has developed a comprehensive plan to protect the privacy of that information and plans to use it to identify individuals on federal watch-lists.
TSA Privacy Notice (found in Section 1560.103 of the Secure Flight Final Rule)
The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You many also provide your Redress Number, if avaliable. Failure to provide your full name, date to birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under is published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov.
Any time you travel to or connect through a foreign country, you will need to prove your citizenship. It is the traveler's obligation to obtain all required international travel documentation. Failure to do so may result in denied boarding and additional costs.
American Express is not responsible for passengers who fail to obtain proper documentation prior to travel.
If you are a U.S. citizen, the requirements for obtaining a passport are outlined on the U.S. State Department web site. Also, make sure to acquaint yourself with the destination country's entry requirements. Some countries, for example, require that your U.S. Passport be valid for at least six (6) months or longer beyond the dates of your trip. If you are a Canadian citizen, you can find passport information on the Canada Consular Affairs Web site. All other travelers should check with the consulate or embassy of each country you will be visiting or passing through.
Some countries require that you have a visa issued by the country you are connecting through or visiting. Visa requirements vary based on the country, purpose of the visit and length of stay. For visa and any other entry requirements, contact the visa and consular section of the country's embassy.
Please see the Centers for Disease Control and Prevention Travelers' Health site for health information on specific destinations.
Please review the following information carefully from time to time as it is subject to change.
You can get 5X Membership Rewards® points on eligible hotels and flights booked on amextravel.com when you book using a Platinum Card® or Business Platinum Card®.
Eligible travel purchases include scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits.
You can earn 2X Membership Rewards® points on each dollar of eligible purchases made when you book using a Membership Rewards program-enrolled American Express® Card on the American Express® Travel website.
Eligible purchases are all travel purchases, excluding car reservations and non-prepaid hotels, booked through amextravel.com on your Membership Rewards program-enrolled American Express® Card.
See Terms & Conditions below for more information.
The Card Member must present his or her valid Card, government-issued I.D., and same-day corresponding airline ticket to club agents. Code-share and affiliated lounge agreements may not apply to provide complimentary club access in all cases. Age requirements and policies for admittance to airport club lounges vary by airline and location. Card Members must adhere to all house rules of participating clubs. Participating airport clubs and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating airport clubs.
Help Protect Yourself and Your Trip
Use Membership Rewards® Pay with Points for a flight with your selected qualifying airline, and you can receive 35% of the points back. Note Frontier Airlines, Spirit Airlines, Southwest Airlines, or AirTran Airways Airlines are available for offline bookings only. Call in to book and take advantage of this benefit. Expect to receive the points in your program account in 6-10 weeks. See Terms and Conditions.
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Travel with peace-of-mind knowing Freebird helps get you to where you need to go — even when the unexpected happens. Enroll in this complimentary American Express Platinum Card® benefit today & enjoy 24/7 access to Freebird agents via text, email, or phone if you need additional help.