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Please note that the complimentary night offers above are only available on consecutive night stays.
Advice to International Passengers on Limitations of Liability
Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of an international treaty (the Warsaw Convention, the 1999 Montreal Convention, or other treaty), as well as a carrier's own contract of carriage or tariff provisions, may be applicable to their entire journey, including any portion entirely within the countries of departure and destination. The applicable treaty governs and may limit the liability of carriers to passengers for death or personal injury, destruction or loss of, or damage to, baggage, and for delay of passengers and baggage. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier's liability under an international treaty. For further information please consult your airline or insurance company representative.
NOTICE of Liability Limitations
The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions govern and may limit the liability of air carriers for death or bodily injury, for loss of or damage to baggage, and for delay.
Where the Montreal Convention applies, the limits of liability are as follows:
EC Regulation No. 889/2002 requires European Community carriers to apply the provisions of the Montreal Convention limits to all carriage by them of passengers and their baggage by air. Many non-European Community carriers have elected to do so in respect of the carriage of passengers and their baggage.
Where the Warsaw Convention system applies, the following limits of liability may apply:
Further information may be obtained from the carrier as to the limits applicable to your journey. If your journey involves carriage by different carriers, you should contact each carrier for information on the applicable limits of liability.
Regardless of which Convention applies to your journey, you may benefit from a higher limit of liability for loss of, damage or delay to baggage by making at check-in a special declaration of the value of your baggage and paying any supplementary fee that may apply. Alternatively, if the value of your baggage exceeds the applicable limit of liability, you should fully insure it before you travel.
Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived. Baggage claims: Written notice to the carrier must be made within 7 days of the receipt of checked baggage in the case of damage, and, in the case of delay, within 21 days from the date on which it was placed at the disposal of the passenger.
Notice of Contract Terms Incorporated by Reference
CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER’S TARIFFS, RULES OR REGULATIONS.
YOU CANNOT TRAVEL IF YOU DO NOT HAVE ALL REQUIRED TRAVEL DOCUMENTS, SUCH AS PASSPORT AND VISA. PASSENGER SHALL ARRIVE AT AIRPORT BY TIME EARLY ENOUGH TO COMPLETE DEPARTURE PROCEDURES. AS A CONDITION OF TRANSPORT, SOME AIRLINES MAY REQUIRE COMPLIANCE WITH MEASURES TO REDUCE THE SPREAD OF COMMUNICABLE DISEASES, INCLUDING BUT NOT LIMITED TO FACE MASKS AND HEALTH CERTIFICATIONS. ADDITIONAL INFORMATION REGARDING SUCH MEASURES IS AVAILABLE FROM YOUR AIRLINE.
GOVERNMENTS MAY REQUIRE YOUR CARRIER TO PROVIDE INFORMATION ON OR PERMIT ACCESS TO PASSENGER DATA.
U.S. NOTICE—OVERBOOKING OF FLIGHTS: Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airline's choosing. If there are not enough volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including failure to comply with the carrier's check-in deadline, persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and each airline's boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with your airline or your travel agent.
EUROPEAN NOTICE—DENIED BOARDING/CANCELLATIONS: For all flights departing from the European Union and all flights to the European Union if on an European operating carrier, if you are denied boarding or you flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding date for the text stating your rights, particularly with regard to compensation and assistance. For further information on your air passenger rights for these flights, see https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm.
BAGGAGE: Excess valuation may be declared on certain types of articles. Carriers may apply special rules for fragile, valuable, or perishable articles. Check with your carrier. Checked Baggage: Carriers may permit a free checked baggage allowance, which is set by the carrier and may differ by class, and/or route. Carriers may apply extra charges for checked baggage in excess of their permitted allowance. Check with your carrier. Cabin (Unchecked) Baggage: Carriers may permit a free cabin baggage allowance, which is set by the carrier and may differ by class, route, and/or aircraft type. It is recommended that cabin baggage be kept to a minimum. Check with your carrier. If more than one carrier is providing the transportation for your journey, each carrier may apply different rules on baggage (both checked and cabin). SPECIAL BAGGAGE LIABILITY LIMITATIONS FOR U.S. TRAVEL: For domestic travel wholly between U.S. points, federal rules require any limit on a carrier’s baggage liability to be at least US $3,500 per passenger, or the amount currently mandated by 14 CFR 254.5.
CHECK-IN TIMES. The time shown on the itinerary/receipt is the departure time of the aircraft. Flight departure time is not the same as the time you must check-in or the time you must be available for boarding. Your carrier may refuse you carriage if you are late. Check-in times, as advised by your carrier, are the latest times at which passengers can be accepted for travel; boarding times, as advised by your carrier, are the latest times at which passengers must present themselves for boarding.
DANGEROUS GOODS: U.S. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative.
SUPPLIER TERMS AND CONDITIONS: You agree to abide by the terms or conditions of the booking imposed by the supplier with whom you elect to deal. We make available the fare rules for all air carrier tickets prior to booking. The circumvention of an air carrier's rules, including practices such as back-to-back ticketing (booking two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (booking tickets including segments which the booker does not intend to use in order to circumvent an air carrier's pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the booker's credit card, additional charges collected at the airport, or future invoicing. You are responsible for ensuring that your bookings abide by the terms or conditions of booking imposed by any supplier with whom you elect to deal, including terms or conditions of booking set forth in an air carrier's fare rules or contract of carriage.
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Terms and conditions
Eligible Card Members receive valuable benefits with each booking of at least two consecutive nights at hundreds of premium properties like Hilton Worldwide, Hyatt, and Kimpton Hotels.
A $100 Onsite Credit to spend on qualifying dining, spa, and resort activities.
Room upgrade at check-in, if available.
Enjoy Membership Rewards® Benefits!
Terms and conditions
The Hotel Collection benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Members, Platinum Cards and Centurion® Members (Delta SkyMiles® Gold Members and Platinum Members are not eligible). Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. Room upgrade is subject to availability and is provided at check-in; certain room categories are not eligible for upgrade. The type of onsite credit varies by property; the onsite credit will be applied to eligible charges up to $100. Advance reservations are recommended for certain onsite credits (e.g., spa). Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay); back-to-back stays within a 24-hour period at the same property are considered one stay. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Credits are applied at check-out in USD or the local currency equivalent. Participating properties and benefits are subject to change.
You will get one point for each dollar charged for an eligible purchase on your Platinum Card® or Business Platinum Card® from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases made on amextravel.com. Eligible travel purchases include the following purchases made on amextravel.com: scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, car rentals or cruise purchases, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards® points, you must both reserve and charge the travel purchase with the same eligible Platinum Card® or Business Platinum Card®. To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on amextravel.com or by calling a representative of amextravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards® point benefit. For Business Platinum Card Members, extra points for air, prepaid hotel, and travel packages will be credited to the Membership Rewards account 10-12 weeks after final payment is made. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant's code is not eligible. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card.
See membershiprewards.com/terms for Membership Rewards program terms and conditions or to learn the benefits associated with the Additional Card(s) you choose, please call the number on the back of your Card. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers.
Membership Rewards-enrolled Card Members get at least 1 Membership Rewards® point for every eligible dollar spent on their Membership Rewards program-enrolled American Express® Card. Those same Card Members will also get at least 1 additional point for each dollar of eligible travel purchases made on amextravel.com on their Membership Rewards program-enrolled American Express Card. Corporate Card Members are not eligible for the additional point. Eligible travel purchases include all travel purchases made with your Membership Rewards program-enrolled American Express® Card on amextravel.com, including air, prepaid hotels, prepaid car rentals, vacation packages (flight + hotel packages) or cruise reservations, minus returns and other credits. Platinum and Business Platinum Card Members are only eligible for 1 additional point on cruise reservations. Eligible travel purchases do NOT include non-prepaid car rentals, non-prepaid hotels, ticketing service or other fees, or interest charges. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer, such as 5X bonuses for Platinum and Business Platinum Card Members. Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points. If you have an Amex EveryDay Card product, additional points awarded under this offer will not be included in the extra points benefit. Additional points will be credited to the Membership Rewards account 10-12 weeks after final payment is made.
Membership Rewards® Pay with Points:
To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.
See membershiprewards.com/terms for the Membership Rewards program terms and conditions.
If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card.
Receive this exclusive suite of benefits with each Fine Hotels + Resorts booking, at over 1,100 hand-selected properties worldwide.
Room upgrade upon arrival, when available1
Daily breakfast for two people
Guaranteed 4pm late check-out
Noon check-in, when available
Complimentary WI-FI
Experience credit, such as a spa or food and beverage credit2
Terms & Conditions
Fine Hotels + Resorts® program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Platinum Members and Centurion® Members (Delta SkyMiles® Platinum Members are not eligible). Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit and daily breakfast (for two) varies by property; the experience credit will be applied to eligible charges up to $100. Advance reservations are recommended for certain experience credits (e.g., spa, golf). If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay); back-to-back stays within a 24-hour period at the same property are considered one stay. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Credits are applied at check-out in USD or the local currency equivalent. Participating properties and benefits are subject to change.
You will get one point for each dollar charged for an eligible purchase on your Platinum Card® or Business Platinum Card® from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases made on amextravel.com. Eligible travel purchases include the following purchases made on amextravel.com: scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, car rentals or cruise purchases, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards® points, you must both reserve and charge the travel purchase with the same eligible Platinum Card® or Business Platinum Card®. To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on amextravel.com or by calling a representative of amextravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards® point benefit. For Business Platinum Card Members, extra points for air, prepaid hotel, and travel packages will be credited to the Membership Rewards account 10-12 weeks after final payment is made. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant's code is not eligible. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card.
See membershiprewards.com/terms for Membership Rewards program terms and conditions or to learn the benefits associated with the Additional Card(s) you choose, please call the number on the back of your Card. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers.
Membership Rewards-enrolled Card Members get at least 1 Membership Rewards® point for every eligible dollar spent on their Membership Rewards program-enrolled American Express® Card. Those same Card Members will also get at least 1 additional point for each dollar of eligible travel purchases made on amextravel.com on their Membership Rewards program-enrolled American Express Card. Corporate Card Members are not eligible for the additional point. Eligible travel purchases include all travel purchases made with your Membership Rewards program-enrolled American Express® Card on amextravel.com, including air, prepaid hotels, prepaid car rentals, vacation packages (flight + hotel packages) or cruise reservations, minus returns and other credits. Platinum and Business Platinum Card Members are only eligible for 1 additional point on cruise reservations. Eligible travel purchases do NOT include non-prepaid car rentals, non-prepaid hotels, ticketing service or other fees, or interest charges. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer, such as 5X bonuses for Platinum and Business Platinum Card Members. Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points. If you have an Amex EveryDay Card product, additional points awarded under this offer will not be included in the extra points benefit. Additional points will be credited to the Membership Rewards account 10-12 weeks after final payment is made.
Membership Rewards® Pay with Points:
To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.
See membershiprewards.com/terms for the Membership Rewards program terms and conditions.
If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card.
If you book a qualifying prepaid hotel rate on amextravel.com and then find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we'll refund you the difference. Your claim must be submitted prior to your stay, before the date of check-in.
Will the hotel honor an existing loyalty program?While you are welcome to provide your loyalty number at check-in, you may not earn loyalty rewards for your stay at hotels with the "Lowest Rates Guarantee" label.
How do I identify a qualifying rate?Look for prepaid rates (easily identifiable with the "Lowest Rates Guarantee" label) and check terms below to ensure no exclusions apply.
What's the deadline to submit my claim?You have all the way up until your check-in date to submit a claim. Expect a response to your claim within 72 hours.
How is the refund processed if approved?American Express Travel will refund the difference to the credit card you used to make your hotel reservation in approximately 15 business days after submission.
General Terms:Valid only for American Express Card Members. If you book a qualifying prepaid hotel rate on amextravel.com and then find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we'll refund you the difference. Your claim must be submitted prior to your stay, before the date of check-in. The "Lowest Hotel Rates Guarantee" policy applies only to online rates available to the general public and excludes (1) rates or discounts that are not available to the general public, including, but not limited to, corporate, group, charter, meeting/convention, AAA, government/military, and senior citizen rates/discounts; or (2) hotel rooms booked through or in combination with frequent stay, loyalty, points, coupon promotions, rooms won through contests or sweepstakes or transferred, or rooms booked on opaque websites that do not allow you to see the name of the hotel until your reservation is complete; or (3) promotional packages, deals, all-inclusive packages, or bundles that may include additional amenities such as parking, meals, or entertainment, or (4) rates booked through the Fine Hotels & Resorts® and The Hotel Collection programs. Details
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Elevate Your Travel Experience
With your Centurion® and Platinum Card® Membership, you and two guests or your immediate family can enjoy complimentary access to The Centurion® Lounge.
The Centurion Lounge offers world-class service, chef-crafted fare, premium wines and specialty cocktails* in a luxurious, contemporary setting. Connect and recharge with high-speed Wi-Fi and outlets near every seat.
All food and drinks and other amenities and services within the Lounge are complimentary.
Prices change frequently due to availability and demand. Refreshing the page ensures you're seeing updated prices.
Membership Rewards®-enrolled Card Members can access discounts on select flights when using Membership Rewards® Points to cover the entire fare.
Available Insider Fares will appear in search results if you are logged in with an American Express Card account that has enough Membership Rewards® Points to cover for the entire flight booking. Otherwise, the publicly available fare will be displayed.
Membership Rewards® Insider Fares Terms and Conditions
Insider Fares are valid only for Membership Rewards® program-enrolled Cards when a Card Member is booking through amextravel.com. Insider Fares will display in search results on amextravel.com only if an eligible Card Member is logged into his/her account and has enough Membership Rewards points for the entire fare; otherwise, publicly available fares will display. Insider Fares are fares for which less Membership Rewards points are required to purchase the flight. The entire amount of the purchase must be covered using Membership Rewards points. Insider Fares are only available on select flights. When purchasing an Insider Fare, the dollar amount of the fare will be charged to the Card Member’s account and a credit will be issued in that dollar amount on the Card Member’s statement; additionally, the number of Membership Rewards points required for the fare will be deducted from the Card Member’s Membership Rewards account balance. Participating airlines and benefits are subject to change. For more information about the Membership Rewards program visit www.membershiprewards.com/terms.
Use Membership Rewards points for all or part of your flight, prepaid hotel, vacation or cruise booking.
STEP 1
Log in to amextravel.com to access all your benefits.
STEP 2
Select your flight,
prepaid hotel,
vacation package,
or cruise through
the American
Express Travel
site.
STEP 3
At checkout, select the option to "Use all or some Membership Rewards points" for your booking.
STEP 4
Choose the amount of points you would like to use and select Apply.
STEP 5
You are done! The full amount of your trip will be charged to your Card account and a credit for the corresponding dollar amount will be applied to your account. This may take up to 48 hours to process.
TERMS AND CONDITIONS
To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.
See membershiprewards.com/terms for the Membership Rewards program terms and conditions.
If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card.
ADULT: Ages: 18-64
CHILD: Ages: 2-17
Fare: American Express Travel will display a child fare or an adult fare, whichever is lowest
Note: At least one adult or senior must accompany all minors in order to book. American Express Travel cannot book a ticket for anyone 17 or younger who is traveling alone.
Important information about minors traveling alone
INFANT: Ages: younger than 2
Fare: This depends on whether the infant is "in lap" or "in seat"
If you're traveling with infant in lap, there's usually no charge for U.S. travel. However, the airline may charge a special infant fare for international travel.
If you're traveling with infant in seat, the airline may charge a special infant fare or adult fare and you must provide a car seat. Some international airlines may inhibit passengers under 2 from occupying their own seat.
Note: The number of infants traveling may not exceed the number of accompanying adults or seniors.
Note: Some airlines have a maximum of 4 travelers per booking.
Each fare you have booked carries unique rules and restrictions:
The Transportation Security Administration (TSA) Secure Flight Program requires that airlines provide each passenger's:
The TSA says it has developed a comprehensive plan to protect the privacy of that information and plans to use it to identify individuals on federal watch-lists.
TSA Privacy Notice (found in Section 1560.103 of the Secure Flight Final Rule)
The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You many also provide your Redress Number, if avaliable. Failure to provide your full name, date to birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under is published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov.
Any time you travel to or connect through a foreign country, you will need to prove your citizenship. It is the traveler's obligation to obtain all required international travel documentation. Failure to do so may result in denied boarding and additional costs.
American Express is not responsible for passengers who fail to obtain proper documentation prior to travel.
Passport requirements
If you are a U.S. citizen, the requirements for obtaining a passport are outlined on the U.S. State Department web site. Also, make sure to acquaint yourself with the destination country's entry requirements. Some countries, for example, require that your U.S. Passport be valid for at least six (6) months or longer beyond the dates of your trip. If you are a Canadian citizen, you can find passport information on the Canada Consular Affairs Web site. All other travelers should check with the consulate or embassy of each country you will be visiting or passing through.
Visa requirements
Some countries require that you have a visa issued by the country you are connecting through or visiting. Visa requirements vary based on the country, purpose of the visit and length of stay. For visa and any other entry requirements, contact the visa and consular section of the country's embassy.
Immunization requirements
Please see the Centers for Disease Control and Prevention Travelers' Health site for health information on specific destinations.
Please review the following information carefully from time to time as it is subject to change.
Government-Imposed Taxes and Fees
Total prices displayed for air fare on our site include all applicable government-imposed taxes and fees to be collected by the airline and remitted to governments. These taxes and fees vary based on the specific itinerary and routing, and include:
A Federal Excise Tax of 7.5% of the base fare and a Federal Segment Fee of US$4.30 per segment (defined as a single takeoff and landing) for flights within the continental U.S., between points within Hawaii or Alaska, or between the U.S. and any place in Canada or Mexico not more than 225 miles from the nearest point in the continental U.S. For flights between the continental U.S. and Alaska or Hawaii, or between Alaska and Hawaii, the 7.5% Federal Excise Tax applies to the portion of the base fare applicable to U.S. territorial miles and the Federal Segment Fee applies.
September 11th Security Fee of US$5.60 per one-way trip for enplanements at US airports (up to US$11.20 round-trip);
U.S. Airport Passenger Facility Charges of up to US$18 per passenger, depending on itinerary;
U.S. Facilities Tax of US$9.60 per passenger for certain flights to or from Alaska or Hawaii;
U.S. International Arrival/Departure taxes of US$19.10 per passenger for each international arrival to or international departure from the United States, Puerto Rico or the Virgin Islands;
A customs user fee of US$5.99 per passenger for international arrivals into the customs territory of the U.S.;
U.S. Animal and Plant Health Inspection Service (APHIS) User Fee of US$3.96 per passenger for international arrivals into the customs territory of the U.S.;
U.S. immigration user fee of US$7.00 per arriving international passenger; and
For international itineraries, foreign government-imposed charges of up to US$250 per round-trip, depending on routing and destination.
Airline-Imposed Fees
Total prices displayed for air fare on our site also include any fees imposed by your airline(s), including fuel surcharges and international surcharges.
American Express-Imposed Fees
Total prices displayed for air fare on our site also include any fees imposed by American Express, including:
A non-refundable fee of US$6.99 per domestic ticket and US$10.99 per international ticket for each ticket purchased online through our site for an airline that pays us a standard fee or commission. Logged in Platinum Card® Members and Centurion® Members will not be charged this fee.
Service fees for processing your travel reservation through our system. These fees are often bundled into the “Taxes & Airline/American Express Imposed Fees” amount in order to maintain the opaque nature of the "prepaid" rate, as required by our contracts with our suppliers.
Other Fees
You also should be aware of other fees that may be imposed either by American Express or your airline(s), depending on the nature of your transaction, including:
A non-refundable telephone air transaction service fee of $39 per ticket for airline tickets or complete trips (air + hotel) purchased by telephone via our toll-free number. (Please note that reservations within 6 hours of departure cannot be made by telephone.)
Airline Change Fees/Cancellation Penalties. If you change your itinerary after ticketing, your airline may charge a change fee, depending on the applicable fare rules. If you cancel your reservation, and the fare is non-refundable, your airline may issue a flight credit for your unused ticket, however, there may also be airline imposed penalties, including a change fee assessed at re-ticketing. The airline change/cancellation fees and rules applicable to your ticket are listed under “Penalties” section of the fare rules provided prior to purchase. Please note that some fares do not allow for any changes.
American Express Change Fees. In addition to airline-imposed change fees and penalties, we charge a US$39 per ticket reissue fee for processing the issuance of your new ticket(s).
Additional Information
The current maximum number of tickets per transaction is nine. Purchasing more than nine tickets begins a new transaction with its own fees.
Air fares are subject to applicable airline fare rules, may not be available on all flights, and may change without notice. Specific fare rules are provided prior to purchase. Also, remember that you may incur other charges during your flight that are not payable to us and are not included in the quoted price, such as airline baggage fees and other airline-imposed charges for optional services.
In a limited number of stand-alone air transactions, we serve as the merchant of record for credit card and payment purposes. In these situations, the total price includes any amounts that we expect the relevant airline to bill us for any applicable government-imposed taxes and fees taxes that must be remitted to governments, plus any applicable airline and/or American Express imposed fees (discussed above).
Information regarding taxes, governmental fees and other charges on any travel-related transactions not discussed above will be calculated and displayed to you prior to the completion of the booking process.
Changes effective January 1, 2021
You can get 5X Membership Rewards® points on eligible hotels and flights booked on amextravel.com when you book using a Platinum Card® or Business Platinum Card®.
Eligible travel purchases include scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits.
You can earn 2X Membership Rewards® points on each dollar of eligible purchases made when you book using a Membership Rewards program-enrolled American Express® Card on the American Express® Travel website.
Eligible purchases are all travel purchases, excluding car reservations and non-prepaid hotels, booked through amextravel.com on your Membership Rewards program-enrolled American Express® Card.
See Terms & Conditions below for more information.
You can use Membership Rewards® points for all or part of your flight, hotel booked and paid in advance (prepaid hotel), vacation or cruise booking.
When you book your flight with us, there are no blackout dates or seat restrictions.
You can still earn frequent flyer miles with your favorite airline when using Membership Rewards® points.
See Terms & Conditions below for more information.
5X ON TRAVEL TERMS & CONDITIONS
You will get one point for each dollar charged for an eligible purchase on your Platinum Card® or Business Platinum Card® from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases made on amextravel.com. Eligible travel purchases include the following purchases made on amextravel.com: scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, car rentals or cruise purchases, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards® points, you must both reserve and charge the travel purchase with the same eligible Platinum Card® or Business Platinum Card®. To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on amextravel.com or by calling a representative of amextravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards® point benefit. For Business Platinum Card Members, extra points for air, prepaid hotel, and travel packages will be credited to the Membership Rewards account 10-12 weeks after final payment is made. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant's code is not eligible. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card.
See membershiprewards.com/terms for Membership Rewards program terms and conditions or to learn the benefits associated with the Additional Card(s) you choose, please call the number on the back of your Card. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers.
2X POINTS
Membership Rewards-enrolled Card Members get at least 1 Membership Rewards® point for every eligible dollar spent on their Membership Rewards program-enrolled American Express® Card. Those same Card Members will also get at least 1 additional point for each dollar of eligible travel purchases made on amextravel.com on their Membership Rewards program-enrolled American Express Card. Corporate Card Members are not eligible for the additional point. Eligible travel purchases include all travel purchases made with your Membership Rewards program-enrolled American Express® Card on amextravel.com, including air, prepaid hotels, prepaid car rentals, vacation packages (flight + hotel packages) or cruise reservations, minus returns and other credits. Platinum and Business Platinum Card Members are only eligible for 1 additional point on cruise reservations. Eligible travel purchases do NOT include non-prepaid car rentals, non-prepaid hotels, ticketing service or other fees, or interest charges. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer, such as 5X bonuses for Platinum and Business Platinum Card Members. Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points. If you have an Amex EveryDay Card product, additional points awarded under this offer will not be included in the extra points benefit. Additional points will be credited to the Membership Rewards account 10-12 weeks after final payment is made.
Membership Rewards® Pay with Points:
To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.
See membershiprewards.com/terms for the Membership Rewards program terms and conditions.
If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card.
The Card Member must present his or her valid Card, government-issued I.D., and same-day corresponding airline ticket to club agents. Code-share and affiliated lounge agreements may not apply to provide complimentary club access in all cases. Age requirements and policies for admittance to airport club lounges vary by airline and location. Card Members must adhere to all house rules of participating clubs. Participating airport clubs and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating airport clubs.
For security purposes, we require the requested information from your American Express® Card. For more information, please review the Terms and Conditions.
Help Protect Yourself and Your Trip
Can you afford to travel without protection? Ever had lost or misrouted baggage? Been delayed because of weather? Will your health insurance cover medical emergencies outside of your network?
When you insure your trip with Gold Travel Protector, an optional travel insurance product offered by American Express Travel Related Services Company, Inc., you can have added peace of mind. Gold Travel Protector is a bundled travel insurance product underwritten by AMEX Assurance Company, a wholly owned insurance subsidiary of American Express Company, and backed by American Express’ award-winning service. Gold Travel Protector includes benefits to address many aspects of your trip, including trip cancellation/interruption, global baggage protection, global trip delay, global medical protection, travel accident protection, and travel assistance with a 24-hour hotline which helps provide information for pre-trip planning as well as emergency assistance during your trip.
Gold Travel Protection contains the following range of benefits:
Trip Cancellation/ Interruption
>Up to 100% Trip Costs (Max. $20,000) per Covered Person
May provide reimbursement for a Covered Person’s covered nonrefundable expenses or additional costs if they need to cancel a Covered Trip before it starts or if it gets interrupted for reasons such as illness, injury, death, unemployment, adverse weather, natural disasters, terrorism, travel arrangement cancellation, or other events causing delays.
Global Baggage Protection
>Baggage Loss up to $2,000 per Covered Person
>Baggage Delay up to $500 for a 24+ Delay per Covered Person
May provide reimbursement for lost, damaged, or stolen baggage, whether checked or carried on the Covered Person’s flight, in a personal or rented vehicle or on the Covered Person’s hotel premises while on a Covered Trip. It may also provide reimbursement for essential replacement items if baggage has been delayed.
Global Medical Protection
>Emergency Medical Expense up to $50,000* per Covered Person
>Emergency Dental Expense up to $500 per Covered Person
>Emergency Evacuation/Repatriation up to $100,000** per Covered Person
Emergency Medical/Dental Expense - may cover medically necessary emergency medical and dental expenses if Covered Person suffers a sickness or accidental injury on a Covered Trip. Emergency Medical Evacuation/Repatriation - may help arrange and cover the cost of emergency transportation to a medical facility in the event of sickness or accidental injury. Coverage also may cover the cost of one visitor's economy class round-trip transportation to the Covered Person's bedside during hospitalizations lasting 5 or more days.
Travel Accident Protection
>24-Hour up to $50,000
>Common Carrier up to $250,000
May provide coverage for an accident resulting in death or dismemberment while on a Covered Trip, starting from the moment Covered Person leaves to the moment they arrive home. Benefits will be paid to beneficiaries according to the Plan documents unless a beneficiary is designated.
24-Hour Travel Assistance Support
>24 hours a day, 365 days a year
Worldwide access to 24-Hour hotline providing travel support before and during your trip. Can provide travelers with medical and legal referrals, assistance with lost travel documents, translators, and interpreters.
Underwriter
Gold Travel Protector is part of the American Express Travel Insurance suite of insurance products and is underwritten by AMEX Assurance Company Administrative Office, Phoenix AZ. Coverage is determined by the terms, conditions, and exclusions of Policy AX0126 or AETI-IND and is subject to change with notice. This document does not supplement or replace the Policy.
This product may not be available to residents of certain states. American Express Travel Insurance is offered through American Express Travel Related Services Company, Inc., California license number 0649234.
Use Membership Rewards® Pay with Points for a flight with your selected qualifying airline, and you can receive 35% of the points back. Note Frontier Airlines, Spirit Airlines, Southwest Airlines, or AirTran Airways Airlines are available for offline bookings only. Call in to book and take advantage of this benefit. Expect to receive the points in your program account in 6-10 weeks. See Terms and Conditions.
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Terms and conditions
1 International Airline Program:
International Airline Program benefits are valid only for eligible U.S. Consumer and Business Platinum Members and Centurion® Members (Delta SkyMiles® Platinum Members are not eligible), on international tickets booked through American Express Travel for select first class, business class, and premium economy tickets with participating airlines, subject to availability. Travel must originate in and return to U.S. gateway (may exclude certain overseas territories) and select Canadian gateways. One-way travel is permitted on some airlines where routing originates in U.S. or select Canadian gateways. An eligible Card Member can book for himself/herself and up to seven passengers traveling on the same itinerary as that Card Member. Bookings must be made using an eligible Card in the Card Member’s name. Discounts are applied to the base airfare. Discounts are not combinable with other offers unless indicated and may not apply to codeshare partners. Airline fare rules and restrictions apply and are subject to change at the discretion of the airline. Tickets are non-refundable unless otherwise indicated. Tickets are non-transferable; name changes are not permitted. Participating airlines and benefits are subject to change.
American Express Travel Related Services Company, Inc., is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our travel counselors. For more information visit www.americanexpress.com/travelterms.
California CST#1022318; Washington UBI#600-469-694; Iowa TA#669
Please review important information for fare rules & restrictions before booking. Some airlines may require a service fee to process the refund.
Your AmexTravel.com flight booking has unlocked discounted hotel Reserved Rates until your trip begins. Eligible reservation dates start 3 days before your departing flight, and end 3 days after your return flight. Pricing may vary. Subject to availability.
From September 1 – December 31, 2020, Platinum Card® Members can access lower fares on select domestic routes, as indicated by the Recommended Flight notation.
Discount applies to the base airfare of the ticket/s. All ticket/s are subject to government imposed taxes/fees and airline-imposed fuel/security surcharges/mandatory non-refundable fees. All ticket/s purchased will have all valid fare rules and restrictions apply. Tickets will only be refundable if the ticket purchased is in a refundable fare class. Non-refundable American Express service fee of $39 (per ticket) applies to each ticket purchased through the program and itinerary change on the phone via American Express Travel; this ticketing fee is waived for U.S. Centurion® Members. Tickets are non-transferable or endorsable. Available for U.S. Platinum Charge Card Members and U.S. Centurion® Members only and excludes Platinum Credit Card Members such as Platinum Delta SkyMiles® Card Members who are not also U.S. Platinum Charge Card Members or U.S. Centurion® Members. Fares will display in search results on amextravel.com only if an eligible Card Member is logged into his/her account. Fares are combinable with other promotions available through American Express Travel. Participating domestic routes may be subject to change throughout the offer period and will vary across participating airlines. The discounts are valid for bookings from September 1st 2020 through December 31st 2020 for travel from September 1st 2020 through March 31st 2021.
ONE MOMENT PLEASE